E-PORTAL: Worklist items entered through HRMS not visible through iHub (Doc ID 2262983.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Workflow

Requisitions entered from portal or FMS are not visible on Worklist of the Approver in Portal.


Customer embedded a worklist link in Navigation Collection in Content Provider (HRMS). This worklist link show all HRMS worklist when login to HRMS. However, when consume this navigation collection in iHub, the worklist is retrieving the worklist from iHub instead of from HRMS.


The requisitions or TAs or Expense Auth entered by users are not being listed under the worklist items when Approver logs in from Portal. When the same Approver logs in from FMS Environment, he can see all the worklist items pending for his approval.

 
EXPECTED BEHAVIOR
-----------------------
Expectation is that all worklist will show via Portal like they do in FMS

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Portal.
2. Use home page that contains link to Worklist page.
3. URL changes as if it is looking at FSCM 
4. No Worklist show.
5. Log into FSCM
6. Use home page that contains link to Worklist page.
7. URL shows it is in FSCM 
8. Worklist show up on page.
 

Cause

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