Account Details Link In View Customer Accounts Is Not Working For With More than 4000 Rows

(Doc ID 2263015.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


 One generic emplid value is being used to track application charges and payments for all students by term.

1. Navigate to Student Financials > View Customer Account for the emplid
2. Click on the Account Details link
3. No response on the page and will auto log off

For this specific student id and account term, we are retrieving more than 4,000 rows as we have created this ID to handle all the application payment of applicants to post the charges and payments into single student account.

Why does this degradation occur?

PeopleSoft Enterprise Campus Solutions Community  Support Blog  Information_Centers  Maintenance_Advisor 



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