Supplier Change Request Error No Matching Buffer Found For Level (15,26) with Inactive Contact and Phone Date for Supplier User (Doc ID 2263247.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Environment Setup
Supplier is setup with an Inactive Contact with Phone Data

Steps to Reproduce the Issue:
Navigation:Supplier Portal -> Maintain Supplier Information ->Supplier Change Request -> Initiate Supplier Change

Error:
No matching buffer found for level. (15,26)

When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry. (For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.) This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database. Correct the page definition or contact your system administrator.

What works:Removing the Phone data on the Inactive Contact relieves the error.



Cause

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