E:FLUID-Location Change Related Action Gives Security Error When Viewed Through Interaction Hub (Doc ID 2263464.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

Location Change Related Action Gives Security Error When Viewed Through Interaction Hub

We are using the delivered Location Change guided self service process.

Our specific navigation is: Related Actions via the Fluid My Team tile.

Issue: When accessing this from HCM directly, this works no problem. When we put Interaction Hub on top, and do the exact same navigation, we get an error "You are not authorized for this transaction". We do not believe this is a security error because it HCM security takes over as soon as you click on the My Team tile, and the user does not get the error when going through HCM directly.

Note: All other delivered guided self service processes accessed via Related Actions on the My Team tile work fine from the Interaction Hub.

http://lrludhsitweb.ar.entergy.com:8200/psc/hcm92sit/EMPLOYEE/HRMS/c/EL_MANAGER_FL.HR_MSS_CT_FL.GBL?TRANS_NAME=HR_LOCATION_CHANGE&Page=HR_MGR_LOCATION&Action=A&EMPLID=000026758&EMPL_RCD=0&HCRCS_MSS=Y&OPRID=E_MANAGER&PT_PARENTPAGE_MODE=NUI&cmd=uninav

http://lrludpsitweb.ar.entergy.com:8800/psc/ptl91sit/EMPLOYEE/HRMS/c/EL_MANAGER_FL.HR_MSS_CT_FL.GBL?TRANS_NAME=HR_LOCATION_CHANGE&Page=HR_MGR_LOCATION&Action=A&EMPLID=000058471&EMPL_RCD=0&HCRCS_MSS=Y&OPRID=THENR96&PT_PARENTPAGE_MODE=NUI&cmd=uninav

http://lrludhsitweb.ar.entergy.com:8200/psc/hcm92sit_8/EMPLOYEE/HRMS/c/EL_MANAGER_FL.HR_MSS_CT_FL.GBL?TRANS_NAME=HR_PROMOTE_PAY&PAGE=HR_PROMOTE_EE&ACTION=A&EFFDT=2017-07-31&EMPLID=000026758&EMPL_RCD=0&HCRCS_MSS=Y&OPRID=E_MANAGER&PT_PARENTPAGE_MODE=NUI

Note:

We are on HCM 9.2 Tools 8.55.11 PUM 20
We are on Interaction Hub 9.1 Tools 8.55.11

ERROR
-----------------------

You are not authorized for this transaction

Cause

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