EAR9.1: ARUPDATE ABENDED at Step AR_POSTING.HI_BALSC.INS_1_2 (Doc ID 2263484.1)

Last updated on JUNE 12, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Ar Update to post a Payment Worksheet that does not have the SubCust2 value
the following error occurs.

ERROR
-----------------------
-- 11:22:30.808 Process 2124480 ABENDED at Step AR_POSTING.HI_BALSC.INS_1_2 (Action SQL) -- RC = 805
ROLLBACK


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On the Payment worksheet, blank out the SubCust2 value and build the worksheet.
2. Select a few items on the worksheet and create OA for the remaining balance amount.
3. Run AR Update.


Cause

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