In DB2, The Profile Tile on the Student Home Page Displays An Error Has Occurred That Has Stopped This Transaction From Continuing (Doc ID 2263647.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Campus Self Service

In PeopleSoft Enterprise Campus Solutions Release 9.2, test environment, when a user attempts to navigate to student homepage > Profile Tile and click on Contact Details/Addresses/Emergency Details error occurred.


ERROR
-----------------------

An error has occurred that has stopped this transaction from continuing.
A SQL error occurred. Please consult your system log for details.


ENVIRONMENT
----------------------
DB2 10.5 fp7 (Linux)
PeopleTools 8.55.13
CS 9.2 Pum Image 03



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Campus Solution 9.2 Environment.
2. Under Student Home Page Click on Profile Tile.
3. Click on Contact Details/Addresses/Emergency.


Cause

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