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E-PIA: Modal Window Resize Icon Missing on Workcenter pages (Doc ID 2264250.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.


When using a WorkCenter page, the modal windows generated by clicking a transaction ID shows a broken image for the resize image. The image it is trying to pull up "/cs/ps_newwin/cache/PT_RESIZE_IMG_1.gif" doesn't exist - more specific:
"<img id="ptModResize_1" class="PSMODALRESIZE" src="http://<domain>:8200/cs/<sitename>_newwin/cache/PT_RESIZE_IMG_1.gif" alt="Drag to resize" style="float: right; display: block;">"
Although this issue seems to occur with all WorkCenters, the GL WorkCenter from a delivered FSCM 9.2 PUM Image #23 provides an easy example.

Environment Type: Demo
PeopleTools Rel: 8.54.13
App Rel: FSCM 9.2 PI#23
Browser: Firefox 52

Replication steps in FSCM 9.2 PUM Image #23:
1) Login as VP1
2) Navigate to NavBar>General Ledger> GL WorkCenter
3) Choose "Journals Ready for Post" from My Work
4) Click Journal ID "0000000262" (note that browser's broken image icon is displayed)




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