E-PORTAL : External Url Are Not Working From Unified navigation after Upgrading PT 8.55 (Doc ID 2265103.1)

Last updated on MAY 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Environment:
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PIH 9.1 and HCM 9.2 with PT 8.55.12
Production Instance

Issue:
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After upgrading from 8.54.16 to 8.55.12, the external links when accessed via PIH give the error "Unknown node name in the URL"
ERROR
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 "Unknown node name in the URL"



STEPS
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The issue can be reproduced at will with the following steps:
1. Login to PIH
2.Navigate to Content  menu and click on the external link pointing to no peoplesoft url.
3.See the error "Unknown node name in the URL"


Cause

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