E-IB: javax.mail.MessagingException when trying to fetch email from a SSL enabled mailbox
(Doc ID 2265226.1)
Last updated on JULY 22, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
The below error comes in the PIA:
Integration Gateway: General Connection Failed
This error is thrown when there is no valid response.
Possible errors include:
Bad gateway URL
Sync Service Timeout set and Service actually timed out.
Java exception thrown - Check Application Server for possible Java exception.
The below error entry is found in the errorlog.html:
GetMailTargetConnector (Host=xxx.xxx.com ; User=xxx): Cannot connect to mail server
nested exception is:
While trying to connect to a mail server which has SSL enabled.
1.Configure the necessary values in the Node which connects to the mailbox.
2.Navigate to the PeopleTools >> MultiChannel Framework >>Email >>Sample Pages
3.Fill in the necessary details like Username,Password,IB Nodename,Server
4.In the Read Headers section select the MessageCount drop down.
5.Click on the Fetch button
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