Class Roster Student Photos are Distorted in the Faculty Center

(Doc ID 2265501.1)

Last updated on MAY 12, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Other

ACTUAL BEHAVIOR
---------------
Class Roster Photos distorted in the Faculty Center

The student photos on the class roster appear distorted unless they are of a specific size. The photos display correctly on the Identification page.


EXPECTED BEHAVIOR
-----------------------
Expect the photo to display as it does on the Identification page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:.

  1. Navigate to Faculty Center > Class Roster.
  2. Click on any photo and then View All.
  3. Some photos appear distorted.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Photos are not clear.

Cause

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