Online Tuition Calculation Error 'Remote program SFPRCALC failed with reason: (2,-1) DERIVED_SF.TUIT_CALC_PB.FieldChange' (Doc ID 2266305.1)

Last updated on MAY 16, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions , online and batch tuition calculation is failing.  When the View Customer Accounts Inquiry is configured to automatically calculate tuition, it fails also.


ERROR
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Online Tuition Calculation:
DERIVED_SF.TUIT_CALC_PB.FieldChange PCPC:2247 Statement:35 .

 

View Customer Account Inquiry:

Remote program SFPRCALC failed with reason: (2,-1) ACCOUNT_VW.EMPLID.RowInit


STEPS
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The issue can be reproduced at will with the following steps for Online Tuition Calculation:
1. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
2. Select an emplid;
3. Click the Calculate Tuition and Fees button.

View Customer Account Inquiry:

1. Navigate to Student Financials, View Customer Accounts;
2.  Enter an emplid and click Search.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot calculate one emplid's tuition charges successfully, and experience total failure in the batch calc when this emplid is processed.

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Cause

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