E-NV: NVision Drilldown Fails to Load Available Drilldown Layouts the First Time a User Drills on a Cell (Doc ID 2266576.1)

Last updated on MAY 23, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

nVision drilldown fails to load available drilldown layouts the first time a user drills on a cell from PIA. Need to drill on a cell twice to get the list of available drilldowns.

The first time a user performs a drill on a cell, the Run Drilldown page displays, but none of the available drilldown layouts are listed. If you click the Find an Existing Value tab and click search, no results are returned. If the user returns to the spreadsheet and drills on the same cell again, the Run Drilldown page displays and all of the available drilldown layouts are listed.

 

Cause

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