E-Portal: Cref Link To PDF Also Opens Content Rating Page When Selected

(Doc ID 2266779.1)

Last updated on MAY 17, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Content Management

ACTUAL BEHAVIOR
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Portal content reference link (pdf) also opens content rating page.

When selecting a link to a pdf, the pdf along with the WorkCenter Content Ratings page are displayed.

Issue has been successfully replicated in house by Oracle GCS.


STEPS
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Replication Steps:
1. Create folder with PDF files attached.
    a. Navigate to Content Management-> Managed Content-> Browse Folders-> Search All Folders-> Maintain All Content

2. Create pagelet linking to folder
    a. Navigate to PeopleTools-> Portal-> Pagelet Wizard-> Pagelet Wizard
    b. Add new pagelet
    c. On step 2:
        i. Select data type Content Management Folder
        ii. Select site name
        iii. Folder ID = newly created folder name (Benefits Related Forms)

3. Select next until the pagelet is created
4. Add pagelet to homepage

5. Hold down CTRL and click on one of the attachments.
6. 2 tabs are opened in the browser
    a. In one tab, the pdf is displayed correctly

    b. In the other tab, the managed content page is pulled up for the files within the “Benefits Related Forms” folder.

 

Cause

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