E-PORTAL: Related Content Opens Search Pages Depending On How You Navigate (Doc ID 2266806.1)

Last updated on MAY 17, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

ACTUAL BEHAVIOR
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Related Content opens search pages depending on how you navigate to the page with Related Content

There are two ways to navigate to the page with the Related Content

1) Student Admin Menu>Records and Enrollment>Graduation>Graduation Tracking
2) Student Admin Menu>Records and Enrollment>Graduation>Graduation Tracking Search

The Related Content works as desired using the first navigation path. The related content pages and queries open with the correct emplid.
The problem is with the second navigation path. The related content pages open to a search page and the related content queries open to an emplid prompt instead of running the query with the correct emplid.


Detailed Replication Steps:
1. Navigate to PeopleTools-> Portal-> Related Content Service-> Manage Related Content Service
2. Select “Assign Related Content to an Application Page”
3. Navigate to Records and Enrollment > Graduation > Graduation Tracking
4. Set Service type to Content Reference
5. Navigate to Records and Enrollment > Student Term Information > Term History

6. Select Configure
7. Set OPRCLASS and EMPLID as Key Fields
8. Select mapping data for OPRCLASS = Primary Permission List
9. Select mapping data for EMPLID = ID

10. Return to Manage Related Content Service component
11. Select “Assign Related Content to an Application Page”
12. Navigate to Records and Enrollment > Graduation > Graduation Tracking Search
13. Set Service type to Content Reference
14. Navigate to Records and Enrollment > Student Term Information > Term History
15. Select configure
16. Key field is not a selectable value

Results:
Testing Managed Content:
1. Graduation Tracking
    a. Navigate to Records and Enrollment > Graduation > Graduation Tracking
    b. Select Related Content-> Term History
    c. Opens component correctly

2. Graduation Tracking Search
    a. Navigate to Records and Enrollment > Graduation > Graduation Tracking Search
    b. Select Related Content-> Term History
    c. Does not take you through search page.


Is there a way to get the page to respond like it does from the first navigation path when opened from the second navigation path?

Cause

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