E-FLUID : Users Select Values Using Prompt Then The Values Not Reflects On Page In First Attempt (Doc ID 2267045.1)

Last updated on MAY 17, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

when user select any reporting employee and try changing department id using prompt. Then no value getting reflected on page in first attempt.
When they again select the prompt and select the value then in second chance the department reflects on page.
This is happening for all the prompts on this page. In second attempt only values are getting reflected on page.

ENVIRONMENT
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1. HCM 9.2 
2. PT 8.55.12

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to : Manager Self Service > Job and Personal Information >Transfer Employee
2. Select any reportee employee and try changing department id or any prompt values.No values getting reflected on page
3. Again select the prompt and select the value then in second chance the value is reflected.


Cause

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