Search & Compare Profile Not in Results After Name Change in Personal Data (Doc ID 2267125.1)

Last updated on MAY 22, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Search and Compare Profile searching by Name works fine for ENG and ESP. But after doing any modification on the person profile, only that person match appears in the display results, which only happens in ESP not in ENG

EXPECTED BEHAVIOR
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Search and Compare Profile searching by Name should work fine for ENG and ESP, after the modification as well.


The issue can be reproduced with the following steps:
1. Login as PS(English), navigating to Search and Compare Profiles -> Take any example keyword name for search. After clicking search, it displays the matched values as expected.
2. Modify a Person page of any one person among the above displayed results, added ‘Middle Name’ and saved.
3. Again going back to Search and Compare Profiles, search for the same keyword, it displays the matched values same as that of step1 results as expected.

4. Login as PS(Spanish), navigating to Search and Compare Profiles -> Take any example keyword name for search. After clicking search, it displays the matched values as expected.
5. Modify a Person page of any one person among the above displayed results, modified the ‘last name’ and saved.
6. Again going back to Search and Compare Profiles, search for the same keyword, it does not display the matched values as expected. It displays only the modified person profile.

Changes

 

Cause

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