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EAP: Process Instance for Checks not displayed under the Pay Cycles Results but shows for ACH's and EFT's (Doc ID 2267250.1)

Last updated on OCTOBER 01, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running a Pay Cycle for Payment Method = Check, once the Checks are processed, the Instance field is not populated under the Pay Cycle Results on the Pay Cycle Manager page.  However for the Payment Method of ACH or EFT, the Instance field is populated with the Process Instance.

STEPS
1.  Run the Pay Cycle to pay Vouchers with Payment Method = Checks, ACH and EFT's
2.  Print Checks
3.  Notice that under the Pay Cycle Results section, after the Print Checks process is completed, the Instance field is blank
4.  Run Electronic Payments
5.  After the Electronic Payments process is completed, the Instance field is populated

Changes

 

Cause

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