Email Address Not Updated In SES Search Results In Company Directory When Run In Incremental Mode (Doc ID 2267419.1)

Last updated on MAY 19, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE
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When Email Address in Personal Information page is updated, it is not seen in the SES Search results in Company Directory when the Search Definition is run in Incremental mode.

Issue is not there when the search definition is run in FULL Mode.

STEPS TO REPLICATE
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1. Modify the Email Address for an employee from Modify a Person Page in Personal Information.

2. Run the Direct reports Builder and Job Tree Builder.

3. Run the Search Definition in Incremental Mode.

4. Search for the Employee in Company Directory Search Box.

5. Updated Email address is not seen.

Cause

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