E-CR: Crystal Reports Intermittently Run To Error (Doc ID 2267687.1)

Last updated on JUNE 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Crystal Reports will intermittently fail to run via the NT Process Scheduler.
 
ERROR
---------------
18 5876 18062411 12/14/16 07:13:14 Error in File atin00000008 5876_2988_{F68B367E-F66C-4F63-BE18-F1FD2DCC8C8C}.rpt:
19 5876 18062411 12/14/16 07:13:14 Failed to retrieve data from the database.
20 5876 18062411 12/14/16 07:13:14 Details: [Database Vendor Code: 8 ] ---> System.Runtime.InteropServices.COMException: Failed to retrieve data from the database.
21 5876 18062411 12/14/16 07:13:14 Details: [Database Vendor Code: 8 ]
22 5876 18062411 12/14/16 07:13:14 Failed to retrieve data from the database.
23 5876 18062411 12/14/16 07:13:14 Failed to export the report.
24 5876 18062411 12/14/16 07:13:14 Error in File atin00000008 5876_2988_{F68B367E-F66C-4F63-BE18-F1FD2DCC8C8C}.rpt:
25 5876 18062411 12/14/16 07:13:14 Failed to retrieve data from the database.



Cause

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