E-PB: Help page error "We're sorry, the page does not exist or is no longer available"
(Doc ID 2268020.1)
Last updated on JULY 21, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.
404 with message as 'We're sorry, the page does not exist or is no longer available.'
The issue can be reproduced at will with the following steps:
1.Configure the Help URL in the Webprofile configuration Page
2.Bounce the webserver.
3.Navigate to any Page and click on the Help Link
When Help link is clicked from the IE browser, the URL is resolved as below:
When Help link is clicked from the Google Chrome browser, the URL is resolved as below:
Space is inserted between the CONTEXT_ID like CONTE XT_ID or 25CONTE%20XT_ID%
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