Issue in Generating Brazil Local-Transcripts with Enrollment data Print Setup (Doc ID 2268092.1)

Last updated on MAY 22, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

PDF generated from Process Transcripts component is not appearing in Report Manager when use section 'Enrollment' to print, in 'Define Transcript Type' setup.

ERROR IN THE LOG FILE
-------------------------------------

XDOException:java.lang.reflect.InvocationTargetException
269 15.14.21 0.000147 PCodeWTL(1/3): Error in the report output generation : (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport PCPC:64640 Statement:1386


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up SACR - Product Related - Student Records - Transcript - Define Transcript Type
2. Search for a transcript type and click on Enrollment/Statistics tab
3. In the Enrollment section, Select print area as 'Enrollment Detail'
4. Save the transcript type.
5. Navigate to Records and Enrollment - Transcripts - Request Transcript Report
6. Click on Process Request button
7. Once the spinning ends, Click on Print button
8. Click on Report Manager


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate the student's Transcript report with Enrollment details.

Cause

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