After Payment Priority Setup On Item Types, Payments Swapping Not Working (Doc ID 2268206.1)

Last updated on MAY 19, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

On CS 9 Bundle 44 after new setup Payments are not swapping when a higher priority payment comes in.

EXPECTED BEHAVIOR
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It is expected payments will shuffle when a priority payment is received on a student account.

STEPS
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The issue can be reproduced at will with the following steps:
1. create new Item Types, Charge Priority List, Payment Overall Priority, Item Type Tree
2. configure the system to use the new Tree
3. post charges to a student's account with the new Charge Item Types
4. post a payment to the student's account with a new Item Type
5. post a priority payment to the student's account with a new Item type
6. review the student account, the priority payment did not replace the initial payment


Cause

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