E-FTP - CICViewAttachmentMessage:length of specified user file name, "XXXX", is XX, which is invalid; it must be greater than 0 and less than or equal to 64. (Doc ID 2268239.1)

Last updated on MAY 25, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, File Attachments

CICViewAttachmentMessage::GenerateHTML (error) After Upgrade

After upgrade to PT8.55 / PeopleSoft 9.2 getting following attachment error -

PSAPPSRV.5679 (924) 1-14322 23.05.10 0.010145 CICViewAttachmentMessage::GenerateHTML (error): length of specified user file name, "ABCMITZJ20170518230256_72482393529490750995227485427273_TEST.docx", is 65, which is invalid; it must be greater than 0 and less than or equal to 64.

This issue was not present in PT 8.50. Getting this error on custom page that used delivered attachment sub record after upgrading to PeopleTools 8.55 and PS 9.2 

Changes

 PT Upgraded to latest Version - 8.55

Cause

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