EPY: Error On Paycheck Modeler When PAYCONF Runs For A Company Not Configured For Paycheck Modeler (Doc ID 2268240.1)

Last updated on MAY 19, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

HCM 9.2 PT 8.55
Customer has two companies set up in their system. One company is set up for the paycheck modeler and everything is working as expected.
The second company is not configured for paycheck modeling. The issue is when the process PAYCONF is running for the second company that is not configured for paycheck modeler they are getting the error message attached.
They are wondering why they would be getting this error message on the paycheck modeler when confirm is running for this company considering this company is not even configured for paycheck modeling.

ERROR:
---------------
Remote program PSPPYRUN failed with reason:START-RUN(PSPSTRUN) (2,-1) PY_MOD_DERIVED.AGREEMENT_ACCEPT.FieldChange PCPC:6263 Statement:89

Error message from Log file
Application Program Failed
In Pgm Section :
at pos 00028
with reason:

Application Program Failed
In Pgm Section : START-RUN(PSPSTRUN)
START-RUN(PSPSTRUN)

 

Suggestions which did not help:
Since they are not using this company for Pay check modeling so please navigate to:
Set Up HCM> Product Related> Payroll for North America> Paycheck Modeling USA> Pay Group Parameters
Pull up the Company which they are not using for Pay check modeling then turn off the flag for "Disable During Calc or Confirm" and Access Options "Disable Fully"

Save it.

Bounce the App server (to delete the cache of App Server and Internet Browser).

Retest the issue.





Cause

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