Engagement Manager Is Changed On Child Work Orders When Parent Work Order Is Modified (Doc ID 2268744.1)

Last updated on JULY 05, 2017

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Work Orders - Create

Every time the multi-resource work order is modified with any types of changes, the engagement manager is updated (reverted back) to the match the parent WO on all Child WOs.
 

The issue can be reproduced at will with the following steps:
1. Create Multi-Resource WO with engagement manager A
2. Add New Service
3. Create Multiple Children with engagement manager B, C, D
4. Go back to the released parent work order and extend end date of the Work Order and save the WO- verify that the engagement manager remains as A
5. Navigate to the Child Work Order - THE ENGAGEMENT MANAGER GOT UPDATED TO THE ENGAGEMENT MANAGER A



Cause

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