E-PIA: Function 'onReadyState' Error: Unable To Get Property While Performing A Search For Job Data (Doc ID 2268871.1)

Last updated on MAY 23, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In CS database and HCM on same version using PT8.54.16 receiving errors while performing a s search for Job Data in a "3rd new window", this happens in all Environments. Also the Customer is receiving random PT_AJAX_NET_MIN errors throughout all our PeopleSoft applications, this issue is happening in production.

ERROR
-----------------------
1. Function 'onReadyState' Error: Unable to get property
2. PT_AJAX_NET_MIN errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to search Job Data.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms