E-SES: Remote Content Search Category Not Visible In IH Peoplesoft (Doc ID 2268973.1)

Last updated on MAY 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

There are so many reasons as to why the Remote Content will not be visible in IH. For this particular SR, the symptoms were as follows:

We have recently Integrated with our ELM with IH Peoplesoft application. Both are using the same PeopleTools release.
We crawled the necessary indexes in ELM and also imported them in remote search group in IH application.
We have learning group from ELM to IH application.
We can also see the learning group in Define search context in IH application.

Also we checked the following the service operations in IH as well as in ELM application and they are active and they have appropriate routing


PTSF_GET_GROUP_CAT_LBLS
PTSF_GET_SRCH_CAT_DET
PTSF_GET_SRCH_GROUPS


For some reason the  learning search group is not visible in IH global search option, why?

Cause

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