Unnecessary Country Regions and Flags Are Displayed on Regional Tab in CS 9.2 (Doc ID 2269677.1)

Last updated on MAY 24, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise CS Contributor Relations - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise CS Recruiting and Admissions - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The Regional tab in maintain applications is using settings from the Installation table; however, users are unable to access the country setup page in CS 9.2. Also, there are multiple regions displayed, rather than just USA.

EXPECTED BEHAVIOR
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Users can access the country table, and the Regional tab only displays country of USA.

STEPS
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The issue can be reproduced at will with the following steps:

1. Go to Student Admissions > Application Maintenance > Maintain Applications. Retrieve an existing application.

2. Select Regional tab.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users see to many non-essential countries on the Regional tab and cannot maintain Country table.

Cause

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