PO Dispatch Displays "Has not Been Dispatched" But Purchase Order (PO) Prints and Individual Process Completes (Doc ID 2269916.1)

Last updated on MAY 25, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When user is dispatching POs, gets an error message that the PO has not been dispatched, even though the PO prints and the individual process completes.

-Process Monitor shows successful completion of PO005 and PO_PO_EMAIL processes
-Purchase Order page shows "Purchase Order has not been dispatched"

Cause

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