EPY: W-4-PDF: Exempt Status On W-4 PDF Not Updated

(Doc ID 2270234.1)

Last updated on JUNE 01, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, Taxes

1. System allows to update the number of Withholding as well as status as exempt. I should not be allowed to make both the changes. However, none of this change gets updated in system.
2. When I choose only Exempt and save, I get message that ‘changes have been saved’ but this change does not reflect in Tax data.

Customer does not feel this should be allowed and that Tax Data should update.

The issue can be reproduced at will with the following steps:
1. log into Self Service Taxes
2. Choose Federal Allowances greater than 0
3  Choose Federal W-4 Exempt status as "Exempt"

4. Submit

The issue has the following business impact:
Due to this issue,Tax data may not be right and therefore taxes wrong


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