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EPY: W-4-PDF: Exempt Status On W-4 PDF Not Updated (Doc ID 2270234.1)

Last updated on APRIL 02, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Taxes


The System allows employees to update the number of Withholding as well as status as exempt. It should not be allowed to make both the changes. However, none of this change gets updated in system.
If an employee chooses only Exempt and save, a message appears, which states that ‘changes have been saved’ but this change does not reflect in Tax data.

Customer does not feel this should be allowed and that Tax Data should update.
 

STEPS TO REPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. log into Self Service Taxes
2. Choose Federal Allowances greater than 0
3  Choose Federal W-4 Exempt status as "Exempt"
4. Submit


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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