EEX 9.2: When an Approver Opens a Travel Authorization, Views the Accounting Details, and Returns to the Previous Page, the Travel Authorization ChartFields Revert To the Employees Default Values (Doc ID 2270373.1)

Last updated on MAY 25, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Travel Authorization ChartFields Revert to Default Values from Approve Transactions Component  

If the accounting line ChartFields on a Travel Authorization are different than what the Default ChartField Values are in the traveler's profile, they will revert to the default values from the Approve Transactions component for TA's (EX_TAUTH_APPR). This happens when the approver drills down into the details of an expense line, then clicks the Return to Travel Authorization Details link. There is no notice that the CF values are reverting to the traveler's default values.

Steps:

1. Approver opens a travel authorization for approval.
2. Approver drills down to the accounting detail.
3. Approver returns to the travel authorization details

Actual Result:

The values on the accounting detail are change to the employee's default values.

Expected Result:

The values on the accounting detail should remain same.

Please see the replication steps document for more details.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms