My Oracle Support Banner

EEX 9.2: When an Approver Opens a Travel Authorization, Views the Accounting Details, and Returns to the Previous Page, the Travel Authorization ChartFields Revert To the Employees Default Values (Doc ID 2270373.1)

Last updated on MARCH 27, 2019

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Travel Authorization ChartFields Revert to Default Values from Approve Transactions Component  

If the accounting line ChartFields on a Travel Authorization are different than what the Default ChartField Values are in the traveler's profile, they will revert to the default values from the Approve Transactions component for TA's (EX_TAUTH_APPR). This happens when the approver drills down into the details of an expense line, then clicks the Return to Travel Authorization Details link. There is no notice that the CF values are reverting to the traveler's default values.

Steps:

1. Approver opens a travel authorization for approval.
2. Approver drills down to the accounting detail.
3. Approver returns to the travel authorization details

Actual Result:

The values on the accounting detail are change to the employee's default values.

Expected Result:

The values on the accounting detail should remain same.

Please see the replication steps document for more details.

NOTE: In the  attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.