E-CLOUD: Peoplesoft Cloud Manager Shift Operation Fails with 'Public Host IP for the Instance Cannot be Retrieved from OPC' Error
(Doc ID 2270556.1)
Last updated on NOVEMBER 23, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Cloud,
When attempting to perform shift operation
the following error occurs.
ERROR
-----------------------
AttributeError: Public host IP for the instance cannot be retrieved from OPC
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Cloud Manager
2. Perform lift operation
3. Perform shift operation
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |