EEX 9.2: Data Conflict Error When Trying To Delete Attachment On Fluid Expense Report and My Wallet (Doc ID 2270593.1)

Last updated on JUNE 18, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to delete attachment from Fluid Expense Report,
the following error occurs.

Error
Data being added conflicts with existing data.
When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.

Steps
1. Click Create Expense Report tile on Fluid, Populate Business Purpose and Description fields and Click “Attach Receipts” tile.
2. Attach a file and click done.
3. Add one more file and click done.
4. Now click on Edit button on attachments grid.
5. Select one of the file and delete it.
6. Click Done.

The solution provided also addresses the problem being reported in Fluid My Wallet Item pages, where attaching 2 files, and deleting one through edit, also got the same Error Message.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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