Severe Manager Dashboard Performance Issue Causing By The SQL In The View EP_PG_DOCSTS_VW (Doc ID 2271032.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, System Performance

ACTUAL BEHAVIOR
---------------
Severe Manager Dashboard Performance Issue with SQL: SELECT COUNT(*) FROM PS_EP_PG_DOCSTS_VW WHERE OPRID=@P1

This SQL is causing severe performance issues in a production environment for managers to the point were they are unable to use the system. The view was updated after application of PUM 15 to 18 patches.

EXPECTED BEHAVIOR
-----------------------
The performance should be much quicker, and should not cause the rest of the system to come to a halt.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Manager Dashboard
2. Performance impacted




Cause

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