Severe Manager Dashboard Performance Issue Causing By The SQL In The View EP_PG_DOCSTS_VW

(Doc ID 2271032.1)

Last updated on AUGUST 08, 2017

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


On : 9.2 version, System Performance

Severe Manager Dashboard Performance Issue with SQL: SELECT COUNT(*) FROM PS_EP_PG_DOCSTS_VW WHERE OPRID=@P1

This SQL is causing severe performance issues in a production environment for managers to the point were they are unable to use the system. The view was updated after application of PUM 15 to 18 patches.

The performance should be much quicker, and should not cause the rest of the system to come to a halt.

The issue can be reproduced at will with the following steps:
1. Open Manager Dashboard
2. Performance impacted


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms