Reverse GL Entries Process (SFPGLBCK) May Select the Wrong Process Instance and Business Unit (Doc ID 2271302.1)

Last updated on MAY 29, 2017

Applies to:

Symptoms

On Campus Solutions 9.0, the 'Reverse GL Interface' process (SFPGLBCK) is run for a specific Student Financials Business Unit. Accounting lines are reversed for a different business unit.

ACTUAL BEHAVIOR
---------------
The Reverse GL Interface has reversed accounting entries for a different business unit than what is specified on the run control.

EXPECTED BEHAVIOR
-----------------------
Only accounting lines for the specified business unit should be reversed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, GL Interface, Reverse GL Interface;
2. Select a run control and enter the required Student Financials business unit;
3. Submit the process to the process scheduler.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, accounting entries for a different business unit for a closed accounting period have been reversed. Data loss is critical affecting company accounting.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.