E-AS: Users are Kicked Out of Their Session While Accessing Enrollment Page on Campus Solution Application (Doc ID 2271985.1)

Last updated on MAY 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When a self service user tries to access enrollment swap page in PeopleSoft Campus Solutions system, the user is thrown out of the system.


Below error messages are generated in appserver log files.


PSAPPSRV.9992 (257) [2016-12-22T15:44:00.933 nbakhour@10.23.0.20 (CHROME 55.0.2883.95; MAC) ICPanel] - - - (0) PSAFFIRM(nFirst >= 0) failed at /vob/peopletools/src/pspnlrthtml/layouttable.cpp, line 667. Processing will abort.
PSAPPSRV.9992 (257) [2016-12-22T15:44:00.933 nbakhour@10.23.0.20 (CHROME 55.0.2883.95; MAC) ICPanel] - - - (0) PSAFFIRM(nFirst >= 0) failed at /vob/peopletools/src/pspnlrthtml/layouttable.cpp, line 667. Processing will abort.
PSPAL: Abort: PSAFFIRM(nFirst >= 0) failed at /vob/peopletools/src/pspnlrthtml/layouttable.cpp, line 667. Processing will abort.
PSPAL: Abort: Location: /vob/peopletools/src/pssys/dump.cpp:1006: OnEvent
PSPAL: Abort: Generating process state report to /appl/psft/asu/nvu/cs920/appserv/ASUC9NU1/LOGS/PSAPPSRV.9992/process_state.txt
PSAPPSRV.9992 (257) [2016-12-22T15:44:05.106 nbakhour@10.23.0.20 (CHROME 55.0.2883.95; MAC) ICPanel] - - - (0) Process aborted.

Cause

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