Award Validation: Edits 9129 or 9410 with Sub/Unsub OR Sub/Unsub Awarded over Yearly Combined Limit (Doc ID 2272285.1)

Last updated on MAY 31, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9.0 or higher

ACTUAL BEHAVIOR
---------------
When packaging Sub and Unsub loans, one or more of the following symptoms are observed:

1) The loans are being rejected or reduced by messages 9129 or 9410 respectively, even though the student hasn't reached the annual or lifetime limits.

2) Sub loan is being awarded for MORE than the remaining eligibility. The situation has been seen specifically in the scenario where a student is awarded Sub and Unsub in the academic period; and then later is evaluated for additional Sub and Unsub in the (trailing) nonstandard period. In these cases the system is not recognizing the correct *combined* yearly limit and is awarding too much Sub loan.

3) Sub loan is being awarded correctly, but Unsub is awarded over the combined Sub/Unsub limit.


EXPECTED BEHAVIOR
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The system should be calculating the correctly yearly and lifetime aggregate eligibiity in all cases.

STEPS
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The issue can be reproduced at will with the following steps:
1. Award or package student

WHAT IS WORKING
--------------------------
The issue typically doesn't affect every single student, but some or many students

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly package loans for too many students without a lot of manual intervention

Cause

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