E-AE: Email triggered but the attachment is not coming in that email , error Reportcandidates.xls could not be opened (Doc ID 2272320.1)

Last updated on MAY 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Application Engine

Upgrade from PeopleTools 8.52 to PeopleTools 8.55.05

Running Application Engine process which sends  an email as attachment. Email is getting triggered but the attachment is not coming in that email.
AE is going to success and posted.


In .stdout the log file , there is error:
D:\psoft\installs\8_55_05\<ENV_NAME>\appserv\prcs\<ENV_NAME>\log_output\<prcs_name>\Reportcandidates.xls could not be opened


Cause

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