Purchase Order (PO) Stuck in Pending Approval Status After Adding Line Comments and a Price Decrease
(Doc ID 2273607.1)
Last updated on MARCH 06, 2023
Applies to:PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
After applying the fix from Bug 25534643, one particular scenario is not working as expected. Find the analysis as below
PO status is in approved status(expected behavior) when adding comments and reducing PO amount. But when the change order button (blue triangle icon) is clicked , then adding comments and reducing PO amount, incorrectly retriggers approval workflow
The issue can be reproduced at will with the following steps:
- Create a purchase order, that requires approval. Dispatch the PO.
- Display the PO and click the Create Header Change button (blue triangle)
- Header will change to Pending but the line remains approved.
- Purchase Order is not in the Worklist for the Approver.
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