E-PIA: OnReadyState: Permission Denied Error Message In Workcenter

(Doc ID 2274066.1)

Last updated on OCTOBER 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On The Billing Work center Page , when you click on the Invoice Hyper link and then click on Summary the following error occurs.

ERROR
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Function oReadyStateError: permission denied.


STEPS
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The issue can be reproduced at will with the following steps:

 1. Open Billing Workcentre
 2. Click on an ‘Invoice’ hyperlink – a new window opened (default Header – Info 1 tab) as expected
 3. However, when clicked on ‘Summary’ hyperlink the new window just closes
 So, after waiting around 3 minutes, when clicking on the same ‘Invoice’ hyperlink the onReadyState Error error message appears.
 

Cause

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