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10420,915 "Cannot Change Signature method" "There are documents that are pending signatures using current method". (Doc ID 2274127.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Conversion steps for existing Contract Documents while enabling Docusign

We are in process to integrate Docusign with PeopleSoft for Supplier Contracts module.
When i tried to enable Docusign Signature method at installation Options, it gave me an error that "Cannot Change Signature method" "There are documents that are pending signatures using current method".

In production, we will come across this error. What is the way to mitigate this error?

ERROR
-----------------------
10420,915
 "Cannot Change Signature method" "There are documents that are pending signatures using current method".





Cause

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In this Document
Symptoms
Cause
Solution


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