My Oracle Support Banner

eBen: Unable To Access Life Events Activity Guide, Activity Guide is Blank. (Doc ID 2274206.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Start a new life event, enter correct effective date and click on 'Start Life Event' button. The next screen should be the Life Event welcome page along with activity guide for Life events. However, there is no Life event Activity guide on the left side, its just blank. No other error message is displayed.

This issue occurs only in TEST environment, DEMO works as expected.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.