Incorrect Approver Name Is Showing On Comment Section Of Approval Map (Doc ID 2274400.1)

Last updated on JUNE 07, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
When Admin is denied or approved the requisition through monitor approval page on behalf of users, On comments section admin name is not shown instead it showing approver name.

Steps To Reproduce The Issue –

1.Create Requisition > Save and Submit > Workflow triggered
2.Logged in as Admin > Enterprise Components > Approvals > Approvals > Monitor Approval > Search for Transaction > Provide Approver details and Enter Comment
3.Select Transaction and Click on Deny Selected
4.Go to eProcurement > Manage Requisition > Search for Transaction > Click on Approvals >
Approval map shows 'Admin Denied’ but Comment section shows Approver name instead of Admin name

Cause

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