Profile Search And Compare Results Shows Descriptions From Old Effective Dates (Doc ID 2274739.1)

Last updated on JUNE 09, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
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Search and Compare Profiles is returning the old effective dated row's description for profile items when viewing the results. However, the description is correct when choosing the profile item as a search criteria.

EXPECTED BEHAVIOR
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The newer effective dated description will be returned.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Choose a competency and add a current effdt row with a new description. Make sure there is at least one person in the database with this competency qualified as Approved/Official or Supervisor/Manager.
  2. Choose the rating model used by the competency and add a current effdt row with a new description.
  3. Use an Adhoc Search and Compare looking for people with this competency and/or rating.
  4. View the compare results and note the descriptions shown; they will be for the oldest row in the competency content item and/or rating model.

 

Cause

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