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Student Services Center Cancel Button Appears Inactive (Doc ID 2275022.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Service Center

ACTUAL BEHAVIOR
---------------
Student Services Center Cancel Button Style

The cancel button on the My Class Schedule page in student services center appears as if is inactive, but the user is able to click it.

EXPECTED BEHAVIOR
-----------------------
Expect the cancel button to appear active.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into self service as a student and navigate to Student Center > My Class Schedule at a time when the schedule is not active.
2. View cancel button on the page and it appears as if inactive.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users may think the button is not active.

Cause

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In this Document
Symptoms
Cause
Solution
References


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