EOPC: Pre-Processor Runs Twice Before Continuing to Complete the Approval (Doc ID 2275035.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55.14 version, Workflow

When doing an approval with a pre-processor, it works, but the process runs twice.
Even if using just one message box, it comes up twice.

When doing an an approval, the process should run only once.
 
Steps to replicate:

The issue can be reproduced with the following steps:

1. It shows up once message below. Hit OK.
2. The dialog shows up again, and hit OK.
3. Then it goes to Approvals Screen.
 
Impact :
Process runs 2 times. Process does complete properly.

Cause

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