Career Description Prints on Transcript Instead of Term Description when Student is Withdrawn. (Doc ID 2275343.1)

Last updated on JUNE 09, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, XML Transcripts

ACTUAL BEHAVIOR
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When a student has withdrawn from a term, the career description is displayed instead of the term description on the transcript when withdrawal information prints before enrollment detail.

EXPECTED BEHAVIOR
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Expect the term description to display like in other terms.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report.
2. Run a report for a student who has withdrawn from the term.
3. Check the header for the withdrawn term and the career description will display instead of the term.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, term information is not displaying as expected.

Cause

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