Career Description Prints on Transcript Instead of Term Description when Student is Withdrawn.
(Doc ID 2275343.1)
Last updated on APRIL 01, 2019
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9 and laterInformation in this document applies to any platform.
Symptoms
On : 9 version, XML Transcripts
ACTUAL BEHAVIOR
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When a student has withdrawn from a term, the career description is displayed instead of the term description on the transcript when withdrawal information prints before enrollment detail.
EXPECTED BEHAVIOR
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Expect the term description to display like in other terms.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report.
2. Run a report for a student who has withdrawn from the term.
3. Check the header for the withdrawn term and the career description will display instead of the term.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, term information is not displaying as expected.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |