EAP 9.2: For Some Users, Submitting A New Payment Request For Approval Times Out And Returns A Blank Page. Why? (Doc ID 2275476.1)

Last updated on JUNE 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

The Functional Payables Team has stated that the Payment Request component times out on submission in both Fluid and Classic. However, should a System Administrator perform the exact same steps, the transaction gets properly saved, and routed for approval if needed.

Hence, this may have to do with security/access configuration. Are there any specific privileges that need to be set up or linked to a Permission List or Role, to allow a User to submit a Payment Request successfully?

Solution

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