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EAP 9.2: For Some Users, Submitting A New Payment Request For Approval Times Out And Returns A Blank Page. Why? (Doc ID 2275476.1)

Last updated on JANUARY 06, 2020

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The Functional Payables Team has stated that the Payment Request component times out on submission in both Fluid and Classic. However, should a System Administrator perform the exact same steps, the transaction gets properly saved, and routed for approval if needed.

Hence, this may have to do with security/access configuration. Are there any specific privileges that need to be set up or linked to a Permission List or Role, to allow a User to submit a Payment Request successfully?


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