E-PIA: Accounts Receivable Item List Is Wrapping Multiple Lines (Doc ID 2275871.1)

Last updated on JUNE 26, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version, PIA Core Technology

When attempting to view customer name in ,Accounts Receivable/ Customer Accounts/ Item Information/ Item List
the following error occurs, the customer name is cut off making it difficult to read.

ERROR
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Customer field cuts the text off.


STEPS
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The issue can be reproduced at will with the following steps:

Replication steps:

Go to Accounts Receivable/ Customer Accounts/ Item Information/ Item List and select a name of a customer that is long in description.
When the customer's whose name is long, the description field is not displaying the name properly. The field is not stretching to accommodate the name of "Customer"in a  single line which in turn makes the customer name difficult to read.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view and or read the customer name properly in PeopleSoft.

Cause

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