Plan Description Prints Twice on the XML Transcript (Doc ID 2275872.1)

Last updated on JUNE 12, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Transcripts

ACTUAL BEHAVIOR
---------------
The XML transcript is printing the academic plan twice for some students when the transcript is set up to print the plan in the transcript header.

EXPECTED BEHAVIOR
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Expect the plan description to only print once.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report.
2. Run the transcript for the affected student.
3. View the PDF and the plan displays twice in the header.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, transcripts are confusing.

Cause

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